Frequently Asked Questions
Pre-Sales Questions
  1. I'd like to know, if *legal* erotic (only soft) matherials are allowed at 1dollar-hosting?
    Unfortunately we do NOT allow adult material on our servers.
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  2. Is your Web service continuously available? scan our website 24/7/365 and notifies us if it becomes unavailable.
    If you were interesting how our server works, please click here for accurate uptime/downtime statistics.

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  3. just wondering if u allow SSH access?
    Sorry to say but we can't allow shell access for security reasons.
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  4. Is there anything banned on your server?
    Currently we just ban all CGI based forums and IRC Chat servers. Also we do not allow any Porn, Warez, Crackz, and anything else of that sort. Please note this list can change at any time.
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  5. What payment methods do you support?
    We currently support PayPal, e-gold and Moneybookers. We are also looking into other payment options for the future.
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  6. Please give me your nameserver information

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  7. Does it cost anything to upgrade my account?
    There are no extra charges for upgrading your account, just the increase in yearly billing from the next billing date and a pro-rata charge for the difference in price for the remaining days in the year.
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  8. Do you support FrontPage Extentions?
    Yes. But they do NOT come pre-installed. If you need them you will have to install them once you have access to your Control Panel. FrontPage Extentions support for FrontPage versions: 97/98/2000/2002.
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  9. What method comes with hour hosting to see the sites stats?
    All accounts comes with Analog, Awstats, Webalizer, Error logs and Last visitors.
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  10. What Photoalbum apps are included?
    As image galleries we have 4Images Gallery, Coppermine Photo Gallery and Gallery pre-installed under Fantastico. For a fine functioning of these scripts the servers comes with IMAGEMAGICK 5.5.5 and GD2 installed.
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  1. PHP 5 - How to run?
    Please add the following line in your .htaccess file so as to make PHP5 work for your site:

    AddHandler application/x-httpd-php5 .php

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Perl / CGI
  1. What is the Path to PERL?
    The Path to PERL = /usr/bin/perl
    and the Path to sendmail = /usr/sbin/sendmail

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  2. How chmod a few files doing this via filemanager?
    In your cPanel with file manager you can do it effortlessly. First select your folder and than click on the file name. Now click in the right upper side on 'Change Permissions' and you can set all permissions you want. The same for a folder but click on the folder name instead a filename.

    You can watch a tutorial here

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Domain Registrations and Transfers
  1. What is a valid domain name?

    The rules are:
    - 67 characters including the extension (e.g. .com, .net, .org, etc.).
    - The domain name without the extension can be up to 63 characters.
    - Only 0-9, a-z and the dash "-" are valid characters.
    - The domain name cannot start or end with a dash.

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  2. How to change my nameservers for a .be domain?

    We got a lot of questions about changing the nameservers on a .be domain.

    We explain how to do this here below:

    1. Open a support ticket with your domain name and email on the file for your .be domain. Ask in this mail for send your login info.

    2. Go to this URL: MANAGE INTERFACE and login with the username and password received from above email.

    3. Once login; click on “Update All Domain Info” and change your DNS information
    Save configuration and you are done.

    IMPORTANT! Please note that changes to ownership information will result in a chargeable transaction if the owner of the name is changed and/or the owner organization information is changed and therefore the expiry date of the domain being updated to reflect the change completion date + 1 year.

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  3. Can I transfer an UK domain to your services?
    Yes you can, only UK domain transfers are done manually.
    Please submit a helpdesk ticket for assistance and we will take care for your UK domain transfer, this may take 1 to 2 weeks to process.

    IMPORTANT! There is no charge for .uk transfers and there is no renewal.

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