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Acceptable Use Policy


This policy is subject to change, so please check regularly for updates. This policy is in addition to Terms and Conditions.

Web hosting reserves the right to suspend or cancel a customer's access to any or all services provided by, where make the decision that the account has been inappropriately used. reserves the right to refuse service and/or access to its servers to any person.

All files on a domain must be part of the active website and linked to the site. Sites should not contain any backups, downloads, or other non-web based content. We will treat all password protected archive (e.g. zip and rar) files as unacceptable. Multimedia content such as audio and video or links to HTTP download of this content is not acceptable.

Scripts on the site must be designed to produce web-based content, and not to use the server as an application server. Using the server to generate large volumes of email from a database is an example of activity that is not allowed. Scripts should not attempt to manipulate the timeouts on servers. These are set at the present values to ensure the reliability of the server. Sites that reset these do so because they are resource intensive, and adversely affect server performance and are therefore not allowed. Scripts that are designed to provide proxy services, anonymous or otherwise, are not allowed.

Sites must not contain Warez, copyright or other illegal material. The onus is on you the customer to prove that you own the rights to publish material, not for to prove that you do not.

Sites must not contain pornographic or other lewd material. Adult Material includes all pornography, erotic images, or otherwise lewd or obscene content. The designation of "adult material" is left entirely to the discretion of will disable any domain that fails to adhere to the following criteria as soon as we are made aware, in line with current working practices:
  • The primary purpose of any site must be to provide web-based content to viewers. Files on the site must be linked to the web site.
  • The primary purpose of any script must be to produce a web page. Scripts that send a single email based upon user entered information, or update a database are acceptable. Scripts that send bulk email or perform processor intensive database processes are not allowed. All outgoing mail is monitored and filtered and must be sent to or from a domain.
  • Sites must not use excessive amounts of server resources. These include bandwidth, processor utilization and / or disk space. Please see the 'High Resource Use Policy' in the General Terms and Conditions.
  • Sites must not contain scripts that attempt to access privileged server resources, or other sites on the same server.
Email – A Zero SPAM Tolerance!

If identify a mailbox or domain that is causing problems; we will either remove the offending mailboxes or change their settings to resolve the issue. In extreme cases, we will disable email or suspend all services to the domain as appropriate.

Common issues that cause problems are:
  • To send messages or communications, which are unsolicited, offensive, abusive, indecent or obscene.
  • A mailbox receive a large volumes of undeliverable email.
  • Mailboxe have forwarders set to other mailboxes where mail cannot be delivered.
  • Sending messages causing annoyance, inconvenience or anxiety to another user of the Internet.
  • Send messages for the purpose of Fraud and /or with the intention of committing a criminal offence.
  • When we have received significant complaint concerning unsolicited mail originating from a hosted domain.

Dedicated servers

All dedicated server customers are responsible for the activities and security of their server. Servers will be disconnected from the network in the following scenarios:

Any server that attempts network scans or other possible hacking activities.

Where there is a sudden increase in a server's use of network capacity, which impacts other servers on the same network. believe a server has been compromised. operate an "Acceptable Usage" policy which allows us to maintain a fast and stable platform for all our customers.

In instances where we can demonstrate a customers' usage of bandwidth to be excessive over an extended period of time, or where it is impacting on other customer services - will the contact the customer to discuss possible routes to modifying usage so that dedicated server accounts don't adversely affect the stability of the platform.

In cases where an account is frequently impacting the service (or that of other customers) a data transfer limit may be imposed, or a reduction in bandwidth speed may be applied at our discretion.

In extreme circumstances, reserves the right to suspend or terminate "unlimited, high speed" dedicated server accounts that fail to comply with the acceptable usage policy. have a Police Liaison function and we are committed to assisting, and cooperating with, all law enforcement and government agencies in helping to reduce Internet Crime. will immediately terminated an account which:
  1. Contains invalid or fraudulent details.
  2. Initiates a payment card chargeback.
  3. Obscene, abusive, defamatory or threatening speech or remarks in relation to our service our staff.

IMPORTANT!   By signing up for any of our services you agree to be committing by terms and conditions.

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